Electric sliding door cable problem

Fahrzeugforen VW Sharan III, Seat Alhambra III ab 2010
1

The cable to the sliding door on my Sharan 7N from 2014 has jumped off the little tap and it cannot be put back on. The cable has been pulled almost all the way in, and the door „locks“ so it cannot go to where the cable can reach.

I read the factory repair manual that it is possible to put the cable motor control unit in „customer service mode“ and as it states (In customer service mode, the drive motor is uncoupled from the drive). This sounds quite good.

Can this be done by VCDS or do you need a factory tester?

This is the description:

Customer service mode, right sliding door - J731
:diamonds: Body
:diamonds: General body repairs (Rep. Gr. 01; 50…77)
:diamonds: 01 - Systems capable of self-diagnosis
:diamonds: BF - right sliding door - J731
:diamonds: BF - right sliding door, functions
:diamonds: BF - Customer service mode (Rep.Gr. 58)

Thanks,
Jakob

2

#1

Hi Jakob

It is possible to active the „customer service mode“ with VCDS.

greets Robert

3

#2

Thank you for the answer, do you know if the cable from the sliding door will be released as I hope, when putting it into „customer service mode“?

Best, Jakob

4

#3

I don’t know, i have seen the function, but i never activate them.

greets Rober